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Contact Information

Important Phone Numbers

Main Office:

Fax: 303.450.7422


12/24 Audio Response Phone Banking:

303.451.1262 or 1.877.727.1262

Loan Department:


Horizons Online Support:


Online Bill Pay:


Lost or Stolen VISA® Debit Card or Mastercard® :

303.451.1146 (Day)

Card Activation and PIN Management for VISA® Debit Card or Mastercard® :


Report Fraudulent Use or Block Cards for VISA® Debit Card or Mastercard® 


VISA® Debit Cardholders - Report Planned Travel to a Foreign Country:

303.451.1146 or HNCU Mobile App

Late Loan Payments:


General Email:

Horizons Online Support Email:

When using email, please include only your full name, phone number and your question, and we will contact you in a timely manner. NEVER send any account information over email such as account numbers, balances and social security numbers, as email is not a secure form of communication. 

Please refer to the Membership & Account Agreement, Truth-in-Savings Disclosures, Loan Agreements and Fee Schedule for specific account requirements and restrictions.

Location & Hours

Horizons North Credit Union
13559 Huron Street
Westminster, CO 80234


Monday - Friday
9:00am - 5:00pm

Call Center 

Monday - Friday
8:30am - 5:00pm

Drive Up

Monday - Thursday
9:00am - 5:00pm

9:00am - 6:00pm 

Holiday Closings:

Labor Day
Monday, September 4th

Columbus Day
Monday, October 19th

Veterans Day (Observed)
Friday, November 10th


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