1.877.451.HNCU

Scam Alerts

With new cases of fraud reported every day, it is important to protect yourself. Horizons North Credit Union wants to help ensure your accounts and identity remain safe.

Please click on the links below to guard yourself against other fraud threats.

Horizons North Credit Union is working to keep your accounts and your identity safe.

Identity Theft Resources

Click here to learn about ways to protect your identity.

Scam Alert

We have received many phone calls from individuals stating they received an automated phone call asking them to verify their account information. Horizons North Credit Union will NEVER ask you to update or verify your personal or account information through an unsolicited phone call, text message or e-mail. The only time you may be contacted is if there is suspicious activity on your debit card. Even if you receive a call about suspicions activity on your account you will not be asked to confirm your account information.

Additionally, Horizons North Credit Union does not send out SMS Text Alerts. We have been contacted by members and non-members stating they have received a text alert from us. The body of the text states something similar to the below message:

SMS.Alert@hncu.org / Horizons North CU (Alert). Please call 1-877-235-2107 for further assistance. Thank you. /

or

Horizons North Credit Union Alert: Your CARD has been DEACTIVATED. Please contact us at 303-578-5793 to REACTIVATE your card.

Once people call this phone number, or a variation of this phone number, they are asked for private and confidential information about their debit/credit card. Horizons North Credit Union is not sending these text messages and has no need to request this information at any time. Please do not respond or call this phone number as this is an attempt to obtain sensitive information about your debit/credit card. Please call us at 1-877-451-4628 if you have any questions or have received and responded to a text message or automated call. Horizons North Credit Union will never ask you to update or verify your personal or account information through an unsolicited e-mail, phone call or text message.

Please be advised that you NEVER need to enter your PIN number when using your HNCU debit card at a store to make purchases.

CENSUS ALERT

With the U.S. Census process beginning, the (BBB) advises people to be cooperative, but cautious, so as not to become a victim of fraud or identity theft. The first phase of the 2010 U.S. Census is under way as workers have begun verifying the addresses of households across the country.

Click here to learn more about the Census Alert Scam

809 Area Code Scam

Be cautious when responding to e-mails or phone calls from the 809, 284 or 876 area codes.

THIS IS VERY IMPORTANT INFORMATION PROVIDED TO UNITED STATES RESIDENTS BY AT&T.

Fraudsters / pranksters are getting people to call someone at these area codes by telling you that it is information about a family member who has been ill or to tell you someone has been arrested, died, or to let you know you have won a wonderful prize, etc.

Click here to learn more about the 809 Area Code Scam